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  • My book and resources

Publications and resources

How do you know if you are making a difference? A Practical Handbook for Public Service Organisation

 Public services across the world face difficult challenges – from social inequalities to health outcomes – often with no simple solutions. It’s hard to see what’s changing, let alone why.

This practical book offers a clear approach to help research, public sector and charitable organisations understand and track change in complex systems. It’s grounded in theory, shaped by practice, and includes real-world examples from health, social care, research, community settings and international development.

Whether you’re improving services, delivering policy or supporting communities, this book helps you build a clearer picture of the difference your work is making.


Written with Ailsa Cook, this page links to a full description of the book, related resources and free briefings and podcasts

Progressing Research Impact Assessment

Unerstanding research impact as a complex process, in need of complexity-informed evaluation approaches was the main finding from my PhD. The original framework was published in this highly cited article, and was the basis for the Matter of Focus approach.

Read the article here

LSE impact blog


Capture Impact Knowledge Mobilisation Reading List

  

I am often asked for a KmB reading list. This one has been generously added to by colleagues on LinkedIn sharing what has shaped their thinking. It is organised into the classics and then by theme

Capture Impact KmB reading list April 2026 (pdf)Download

Copyright © 2026 Capture Impact - All Rights Reserved.

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