Public services across the world face difficult challenges – from social inequalities to health outcomes – often with no simple solutions. It’s hard to see what’s changing, let alone why.
This practical book offers a clear approach to help research, public sector and charitable organisations understand and track change in complex systems. It’s grounded in theory, shaped by practice, and includes real-world examples from health, social care, research, community settings and international development.
Whether you’re improving services, delivering policy or supporting communities, this book helps you build a clearer picture of the difference your work is making.
Unerstanding research impact as a complex process, in need of complexity-informed evaluation approaches was the main finding from my PhD. The original framework was published in this highly cited article, and was the basis for the Matter of Focus approach.
I am often asked for a KmB reading list. This one has been generously added to by colleagues on LinkedIn sharing what has shaped their thinking. It is organised into the classics and then by theme
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